Free UK Delivery | Worldwide £60 orders £5 Delivery

FAQs


ABOUT PAYMENT AND PRICING

Q: What payment methods we accept?

A: We accept all major debit cards and credit cards. PayPal, Visa, MasterCard, American Express.

Visa American express Master Shopify payApple pay Paypal 

ABOUT SHIPPING

Q: What countries do you ship to?

A: We Ship Worldwide!

Q: How much does shipping cost?

A: Shipping is Free for orders in the UK and £9.99 Worldwide!

Shipping rates for UK Standard Delivery - Free

And for Worldwide Standard Delivery - £ 9.99

Spend over £60 for a Worldwide Shipping Discount - £ 5.00

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Q: How long will shipping take?

A1: UK Shipping - usually takes 2- 7 Days after dispatch (normally arrives quicker)

A2: Worldwide Shipping - to the US, Canada, Australia and Europe usually takes 10-15 working days, after dispatch.

A3: Worldwide Shipping - Shipping to countries outside of these zones usually takes 20 working days, after dispatch.

A4: If an order is made after 3pm on a Friday, orders will be shipped on the following Monday. 

Note: that for some countries, shipping may take longer than estimated. (normally arrives quicker)

Q: I got my package today but it is missing an item.

A: Nothing to worry about! It's on the way. We sometimes ship our products one at a time so you get your item as fast as possible.

Q: Does my billing and shipping address have to match?

A: We recommend that your billing and shipping address match to prevent identity and credit card fraud.

SHOPPING ON K3MET DESIGN CLOTHING

Q: Is K3metDesign Clothing Secure?

A: Yes. All payments are processed though PayPal or Shopify Payments; both are among the most secure payment processors in the world. If you have any other concerns, please let us know at info@k3metdesign.co.uk or by using our Contact Page